Privacy Policy

1. Introduction.

Swnymor handle the bookings of rooms in their Hotel in Llandudno, Wales. To do this, we need to collect and use personal information about individuals who book with us.

2. Data Controller and Data Processor.

We are the Data Controller for the personal information held about you. We are the Data Processor of that information and we can be contacted using the details at the end of this notice.

3. Personal information that we collect.

The type of personal information that we collect and use include: full name, address, phone number, room booked, dates visitng and e-mail address. The legal basis for processing are consent and legitimate interests.

4. Where does your personal information come from?

Your personal information was provided by you when you booked through the website.

5. What do we do with your personal information? 

We use this personal information to process your booking and stay with us. It also is used for our own accounts process. We may also use the information to prepare statistics and your data will be anonymised.

6. How long will we keep your personal information for?

We will not keep your personal data for longer than necessary under the legal basis for processing.

7. Sharing your personal information with other parties.

We will not share your personal data for commercial purposes – for example, we will not sell your data to third parties or pass on your personal details to any third unless legally obliged to do so. Third party data processors that your data will be passed on to:

eviivo Limited
154 Pentonville Road
London
N1 9JE
https://eviivo.com/contact-us/
Payment processing for bookings

Google
Anonymised web statistics, # of accesses, platform, operating system

 

8. Accessing and updating your personal information.

You have the right to ask what personal information is held about you and be provided with a copy.
If any of the information we hold is incorrect we will correct it at your request.
You can ask for us to delete the personal information concerning you that we hold from our records.
You can withdraw your consent to how your personal information is being processed where that processing is based on your consent at any time.
You can request that your data is sent to you or another organisation in a computer readable format.
In respect of all of the above options you should contact us using the details at the end of this notice.

9. Complaints

If you are unhappy with how we are using your personal information you have the right to lodge a complaint with The Information Commissioner’s Office at www.ico.org.uk.

10. What we ask of you.

Please give us accurate information and tell us as soon as possible about any changes to your personal information. Please tell us if you notice mistakes or inaccuracies in the information we have about you, as this helps us keep our information reliable and up-to-date.

11. Contact us.

To contact us concerning any of the matters in this notice, or to opt out of any e-communications such as a newsletter or other marketing communications, please email swnymorhotel@hotmail.co.uk or write to Sŵn Y Môr Hotel, 5 Nevill Crescent, Central Promenade, Llandudno, Conwy, LL30 1AT, Wales

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